Contact Engineering & Support

Direct Engineering & Institutional Communication

UtilityTools AU is maintained by lead developer David Miller. Whether you have identified an update in Australian Taxation Office guidance, need statutory formula verification, or wish to report a software bug, we maintain dedicated communication channels:

Connect Directly with Lead Developer David Miller

David actively reviews developer inquiries, statutory adjustment proposals, and code contributions across his verified technical platforms:

Send Direct Message to Engineering

Structured Bug Reporting & Statutory Protocol

To expedite review when submitting mathematical or statutory feedback, our engineering team adheres to the following triaging protocol:

Report Classification Required Information Target Response SLA
ATO Statutory Rate Shift New legislative instrument / ATO publication link & effective date Within 24 business hours
Mathematical Precision Bug Tool URL, exact input values, expected vs actual outputs Within 48 business hours
Browser / OS Glitch Device model, OS version, browser build, assistive tool used Within 72 business hours
Feature Request Proposed Australian tool, statutory use case, market demand Evaluated in monthly release cycle